My husband and I went for lunch yesterday, and the service was terrible and slow despite there only being a few tables seated. We sat inside, where the hostess/waitress took our order. Although she was friendly, we suspect she forgot to enter our order because we waited, and waited, and waited until I asked her to check on our food. At the time, only one other table came in (who waited a long time to order), so I couldn't compare and tell if the kitchen was just slow (which it seems like they were). After a while, the waitress came back offering two cups of hot and sour soup on the house for the long wait, which was a nice gesture. Finally, after 40 minutes of waiting, the first dish arrived and it was wrong! We didn't even order it nor did we want it! Finally the dishes started coming out slowly, and we had to ask for the staff to check on our final dish. An hour to receive scallion pancakes? That's ridiculous, the restaurant wasn't even busy. Not to mention, going for dim sum is usually quick because the dishes are prepared ahead of time and steamed/fried upon ordering.
The food itself was okay - better than I expected for a restaurant that serves different types of Asian food. The shrimp dumplings and mushroom dumplings were both good, but the wrapper was the thick & sticky type that gets stuck to the basket and falls apart easily. The radish cakes were nicely pan-fried to a crispy brown, but the scallion pancakes were an overly salty disappointment (I think this may have been the first scallion pancake that I didn't like).
Overall the experience wasn't good, and I probably won't be back based on how unattentive and slow the service was.
